GM Financial

Sr Kronos Technical Application Specialist

Job Locations US-TX-Arlington
Requisition ID
2021-39548
Employee Type
Full Time-Regular
Category
Information Technology
Travel
0-10%

Overview

The Sr Kronos Technical Application Specialist, under limited supervision, provides advanced system support for the applications used by supported departments. This includes, but is not limited to, actively leading meetings, gathering business requirements, design and maintenance of business applications, application configuration, systems testing, and end-user production support.  The Sr Kronos Technical Application Specialist will provide both technical and functional support to the business and should have a solid understanding of the business processes and how they relate to the supported business applications.  Technical skills are required to understand the table structures, provide adequate issue resolution, and develop complicated reports. This employee has heavy contact with other company departments as well as outside vendors. Additionally this position must maintain compliance with all SOX, security and operational standards. This position will also provide mentoring, training and guidance to entry level team members and provide feedback to management.

Responsibilities

JOB DUTIES

  • Support of the Kronos Workforce Central version 8.1 application modules including Timekeeper, Scheduler, Accruals, Navigators, Device Manager (WDM) and Integration Manager (WIM)
  • Set up of configuration and maintenance of Kronos Workforce Central version 8.1 pay rules, work rules, accrual polices, schedules, access profiles, hyperfinds, labor level sets, navigators and interfaces
  • Support of the Kronos UKG Mobile Application, including configuration and maintenance of navigators 
  • Creation and maintenance of Kronos training material for our end users and ability to conduct training 
  • Support of Kronos Workforce Central Service Pack upgrades on Kronos Cloud and Windows Server/SQL Database environments
  • Plan, organize and direct the implementation and/or development of supported applications in accordance with strategic business plans and industry standards on multiple large projects
  • Analyze business and user needs, document requirements and implement or revise new or existing systems as necessary
  • Responsible for analyzing and resolving functional and technical problems
  • Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results
  • Assist with the creation, documentation and execution of test scripts for supported systems and research and implement solutions to issues identified during testing
  • Monitor scheduled application interface and provide issue resolution and After-hours support
  • Provide assistance in the creation of production, ad-hoc reporting and interface solutions to complex query needs of the business using a variety of reporting tools
  • Communicate with management, business partners, software vendors and suppliers on business systems and project status
  • Coordinate with program development teams on software interfaces used by supported business applications
  • Provide direction to and mentor fellow team members and provide feedback to management
  • Additionally this position must maintain compliance with all SOX, security and operational standards
  • Accurately and thoroughly document test results when testing is required
  • Ability to write basic to advanced SQL queries for ad-hoc reporting and research
  • Perform other duties as assigned
  • Conform with all company policies and procedures

Qualifications

Knowledge

  • Advanced knowledge of business processes for supported business groups
  • Advanced knowledge of information technology systems, infrastructure and operations
  • Strong knowledge of relational database structures, models, and diagrams
  • Knowledge of business processes for supported business groups
  • Knowledge of GM Financial's core business functions
  • Knowledge of information technology systems, infrastructure and operations
  • Knowledge of security methodologies, policies, standards and best practices
  • Significant experience in a large and complex business environment
  • Working knowledge of all system applications
  • Working knowledge of information systems and operations systems for supported business groups
  • Working knowledge of the Corporate Business solution environment
  • Knowledge of banking/financial transactions
  • Knowledge of general ledger and accounting

Skills

  • Ability to meet expected delivery dates and the tasks necessary to achieve objectives
  • Strong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposes
  • Strong people skills including the ability to interact with employees at all levels
  • Excellent written and oral communication skills
  • Must be a self-starter and able to manage the investigations function with minimal supervision
  • Deadline oriented
  • Advanced computer skills and conversance in information technology issues
  • Experience with data visualization concepts and tools
  • Advanced SQL skills
  • Ability to thoroughly research issues in a timely manner, identify and suggest solutions and proactively implement corrective steps

Education

  • High School Diploma or equivalent experience required
  • Bachelor’s Degree in related field or equivalent work or military experience preferred

Experience

  • 3-5 years experience in the above proficiencies preferred
  • 5-7 years experience with integrating various applications preferred

Working Conditions

  • Normal office environment subject to stressful situations
  • Flexible schedule with possibility of working long hours including weekends/holidays, occasional overtime may be required
  • Limited travel may be required to support business needs

#LI-EM1

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.