• Salesforce Developer I

    Job Locations US-TX-Arlington
    Requisition ID
    2018-33912
    Employee Type
    Full Time-Regular
    Category
    Information Technology
  • Overview

    The Salesforce Developer I will be part of the Dealer Services business team providing business application solutions to enhance dealers' experience while doing business with GM Financial. Day to day activities will involve developing on the Salesforce.com platform, creating VisualForce Pages/Apex Classes and providing technical documentation. The Salesforce Developer I is expected to perform day to day activities while staying in compliance according to corporate standards and maintaining professionalism at all times.

    Responsibilities

    JOB DUTIES

    • Research various internal requests to determine appropriate course of action and follow through to resolution
    • Maintain thorough understanding of data and information resources and technical requirement documentation
    • Provide ongoing technical support of existing integrated Salesforce applications
    • Analyze and identify technical needs within Salesforce
    • Develop enhancements to Salesforcecom and related systems and utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs
    • Website integration
    • Conduct technical process, design and build reviews with the superiors
    • Design and develop solutions in Visual force, Apex
    • Help team achieve technical objectives relevant to implementation, design for specifications, and assist technical architecture meetings
    • Meet expectations and deliverables on time Be a self-starter and operate as an individual for quick turnaround of enhancements and fixes

    Qualifications

    Knowledge

    • Working knowledge of GM Financial contract funding
    • Working knowledge of underwriting and contract funding processes, policies, and guidelines
    • User knowledge of underwriting and contract funding
    • Knowledge of account management systems, primarily Provenir and CPW
    • Working knowledge of effective fraud investigation/verification processes, tools, and resources
    • Knowledge of Lexis Nexis, Instant ID, Challenge Questions, SSA-89 Forms, 4506-T Forms and PACER
    • Working knowledge OFAC Report and Credit Bureau reporting
    • Understanding of effective detection, investigation, and resolution of consumer fraud-related matters
    • Advanced knowledge of communications principles and practices
    • Must understand and embrace the principles of GM Financial
    • Working knowledge of the administration and development of Salesforcecom SPI and Apex
    • Working knowledge of retail and lease origination and funding systems
    • Must have a good understanding of Dealer Service’s operations
    • Understanding of systems that covers GM Financials entire branch and funding operations
    • Working knowledge of reporting systems and languages to include SQL and SAS

    Skills

    • Ability to manage assigned tasks and responsibilities with minimal supervision
    • Strong oral and written communication skills
    • Understanding of auto finance industry loan operations
    • Ability to interpret consumer credit bureau reports
    • Excellent oral and written communication skills
    • Advanced analytical skills
    • Ability to work in a fast-paced environment and stressful situations
    • Ability to interpret corresponding credit activity as an effective investigatory resource
    • Good Word, PowerPoint, Excel and Project Management skills
    • Detail oriented with a keen focus on accuracy and effective reporting
    • Ability to select, lead, evaluate, and develop employees
    • Ability to effectively interact with internal and external customers
    • Good knowledge of Access
    • Strong knowledge of finance and accounting principles

    Education

    • Bachelor’s Degree in Computer Science or Information Technology; or 5 years of equivalent experience required

    Experience

    • 0-4 years of VisualForce/APEX Development required
    • 0-4 years of Salesforcecom experience required
    • 2-3 years of object oriented programming experience or college experience of object oriented programming equivalent required
    • 2-3 years of web development or college experience of web development equivalent required
    • Software development experience required

    Work Conditions

    • Normal office environment

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