• Credit Review Buyback Analyst I

    Job Locations US-TX-Fort Worth
    Requisition ID
    Employee Type
    Full Time-Regular
    Credit / Underwriting
  • Overview

    The Credit Review Buyback Analyst I is responsible for facilitating the buyback process on the behalf of GM Financial. The buyback process is initiated when Credit Review documents a violation of the dealer agreement and escalates it to the business unit. The Buyback Analyst I works in conjunction with the business unit as they attempt to reach a positive resolution with the business source. This position requires sound judgment, excellent interpersonal and communication skills, initiative, resourcefulness, and the ability to multitask.



    • Build effective working relationships with other departments and external parties to accomplish departmental and corporate strategic business goals and objectives.
    • Educate internal and external parties on the GM Financial Dealer Agreement and violations of the dealer agreement.
    • Prepare clear and concise legal documentation on the behalf of GM Financial.
    • Recognize and recommend improvements to the buyback process.
    • Host regularly scheduled meetings with the Dealer Services' RSMs to discuss buyback resolution strategy.
    • Provide payment posting instructions when buyback monies are received.
    • Manage collateral on repossession hold; including but not limited to, coordinating the return of the collateral to the dealership or wholesaling the unit.
    • Manage the recourse process by monitoring accounts placed on recourse and escalating them as buybacks when a trigger is breached.
    • Represent Credit Review in business segment meetings, as needed.



    • Detailed understanding of the auto finance industry, including funding and/or underwriting of originations
    • Working knowledge of consumer credit
    • Competency with Microsoft Office, focusing on Access and Excel
    • Knowledge of Provenir, Auto IMS, SalesForce, and CPW 
    • Working knowledge of company policies and procedures
    • Ability to plan, execute, and improve work processes to ensure achievement of business objectives
    • Ability to understand GM Financials business, apply knowledge and critical thinking skills in day-to-day problems and solutions
    • Knowledge of company policies and procedures


    • Excellent interpersonal skills
    • Excellent verbal, written and communication skills
    • Ability to multitask with minimal supervision
    • Ability to use appropriate analysis, judgment and logic when solving issues
    • Detailed oriented
    • Ability to coach, lead, motivate, and influence others to support departmental goals and objectives
    • Ability to proactively achieve goals and objectives, which positively impact GM Financials overall business results
    • Ability to work discreetly with confidential information and situations
    • Able to supervise multiple tasks with minimal supervision and be self-motivated
    • Strong problem solving skills
    • Ability to provide recommendations and making decisions


    • Bachelor’s Degree preferred



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