The Vendor Operations Analyst II is responsible for documenting, maintaining, and recommending operational standards that are directly or indirectly related to Dealer Services' vendors. The employee is responsible for organizing, scheduling, and facilitating remote and on-site operational reviews of external vendors. This employee is responsible for using applicable reporting tools (i.e. SQL/SAS) to identify and select the accounts to be reviewed with the appropriate sample sizes for each audit. This employee is responsible for ensuring vendor reviews are documented in a timely manner. This employee will prepare detailed reporting of the review findings, including but not limited to: error trends, mitigation/remediation plans, and executive level reports. This employee is responsible for communicating all findings in a timely, organized manner to the appropriate stakeholders.