The Oracle Application Technical Specialist III is responsible for providing analysis and second-tier support for Oracle E-business Suite and related third-party applications. This includes, but is not limited to, gathering business requirements, design and maintenance of business applications, application configuration, systems testing, and end-user production support. The Oracle Application Technical Specialist III will provide both technical and functional support to the business and should have a solid understanding of the business processes and how they relate to the supported business applications. Technical skills are required to understand the table structures, provide adequate issue resolution, and develop complicated reports. This employee has heavy contact with other company departments as well as outside vendors in support of international IT operations.
Strong Ability to analyze data using Excel for reporting and data mining purposes.
Ability to create and work RFC and SR tickets with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support.
Ability to interact with staff at all levels.
Ability to meet expected delivery dates and the tasks necessary to achieve objectives.
Ability to work directly with senior level management.
Advanced computer skills and conversance in information technology issues.
Advanced experience with data visualization concepts and tools.
Strong in the use of Microsoft Office software.
Excellent writing and speaking skills.
Good people skills.
Additional Knowledge and Skills