• AmeriCredit Field DRM - Zone D

    Job Locations US-NJ-Paramus
    Requisition ID
    Employee Type
    Full Time-Regular
  • Overview


    The AmeriCredit Dealer Relationship Manager is responsible for service and support of all franchise and independent dealers that are not a GM dealer. This team member will provide quality customer service by satisfying the business needs of our dealers and generating contracts. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to AmeriCredit’s established credit risk and profitability models.





    • Demonstrate AmeriCredit’s value proposition to assist the dealer to sell more new and used vehicles
    • Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives
    • Support and market all Ameriplus ancillary products
    • Maintain effective communication with dealers and appropriate internal partners
    • Develop business plans to align with territory and corporate objectives
    • Demonstrate an entrepreneurial spirit to manage a territory in all aspects of the business
    • Demonstrate an ability to follow a defined sales process
    • Develop a territory with a strategic approach for overall growth

    Account Management:

    • Act as a liaison between dealer and FundsNow to resolve any funding issues by partnering with the Funding Managers and Team Leaders when necessary
    • Analyze dealer-specific data using reporting tools and take appropriate action
    • Identify and resolve dealer issues presenting excessive risk to AmeriCredit, i.e., portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc.
    • Responsible for timely resolution of dealer agreement violations and the collection of monies owed to AmeriCredit.



    • Other duties as assigned
    • Promote a culture of teamwork, excellence and integrity



    Reports to: Regional Sales Manager

    Direct Reports: None 



    • Knowledge of dealership operations and indirect auto finance industry preferred
    • Working knowledge of Salesforce.com preferred


    • Strong interpersonal and people skills
    • Must possess the ability to make consistent quality decisions
    • Ability to meet with senior level managers
    • Must be self-motivated and able to work independently
    • Able to meet deadlines and establish objectives
    • Excellent verbal, written communication, and presentation skills
    • Must be proficient in computer software such as Excel, Word and PowerPoint
    • Time management and a high level of organizational skills is required
    • Ability to adapt and respond positively to changing business needs, conditions, and work responsibilities


    • 1 to 2 years of prior credit underwriting experience preferred
    • 1 to 2 years of successful sales experience preferred
    • Bachelor`s degree strongly preferred, though extensive relevant experience may be substituted for education



    • Some overnight travel required
    • Fast-paced and requires someone who can manage multiple tasks and responsibilities
    • Robust work environment that welcomes creative and innovative thinking where collaboration is encouraged to leverage team member strengths


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