• Remarketing Solutions Operations Support Auditor

    Job Locations US-TX-Arlington
    Requisition ID
    2018-32690
    Employee Type
    Full Time-Regular
    Category
    Remarketing
  • Overview

    The Operations Support Auditor performs compliance reviews of the disposition of GM/GMF owned vehicles at auctions nationwide and strives to ensure procedural excellence is attained. The Operations Support Auditor is also responsible for ensuring company policies and procedures, as well as state and federal laws, are followed by Auction partners and GMF Representatives. Additionally, this team member will review, monitor, and direct departmental activity, as it relates to the remediation of audit findings.

    Responsibilities

    JOB DUTIES

    • Responsible for performing compliance reviews of GM/GM Financial processes in place at vendor location to ensure integrity of operational standards
    • Perform compliance reviews of, develop and maintain departmental documentation as directed by management
    • Perform compliance reviews of GM/GMF Remarketing processes of internal and external GMF employees while visiting auction facilities Document “non-compliant” items/workflows and assist management with remediation in order to reduce risk
    • Perform compliance reviews of auction workflow for GM/GMF inventory, ensuring contractual standards are in place and that documentation exists which supports training for auction employees on GM/GMF requirements
    • Travel throughout assigned territory to perform compliance reviews of pre/post sale activities including of GMF remarketing representatives to ensure company policies and procedures are followed
    • Inspect inventory to ensure all vehicles reported to be at facility are accounted for and stored in a secure location according to contractual requirements
    • Perform compliance reviews of decision points which affect vehicle retention including but not limited to, reconditioning, setting vehicle floor prices, condition report accuracy, and onsite review of auction expenses of both GMF and auction personnel
    • Verify vehicle announcements and reports are accurate for pre-sale reviews by GMF representatives
    • Perform compliance reviews of required quarterly inventory by GMF Remarketing staff and ensure inventory results are documented and stored in GMF data repository
    • Perform compliance reviews of all sales reports at time of sale close including but not limited to, sale block, reconditioning approvals and after-sale reports
    • Review processes in place to ensure all recalls are either repaired or announced according to management direction Ensure all recalls are being tracked and have an adequate action plan in place to repair to reduce vehicle aging
    • Perform compliance reviews to ensure all GM/GMF vehicles are processed in accordance with all state and federal regulations and Company directives

    REPORTING RELATIONSHIP

    Remarketing Solutions Auction Operations Manager US

    Qualifications

    Knowledge

    • Knowledge of state and federal laws/guidelines, with an emphasis on laws relating to repossession and remarketing of vehicles
    • Advanced knowledge of the Automobile Industry
    • Knowledge of the Auction industry preferred
    • Proficient with Microsoft Office

    Skills

    • Outstanding communication and organizational skills
    • Detail oriented with strong analytical and problem solving skills
    • Ability to work independently, be self-motivated, and utilize time wisely

    Education

    • High School Diploma required
    • Bachelor’s Degree preferred

    Experience

    • 3-5 years experience working onsite with Automotive Auctions required
    • 0-2 years experience performing compliance reviews and remediating findings required
    • 0-2 years experience performing compliance reviews at physical Auction sites required
    • 2-3 years working in an unsupervised environment required

    Work Conditions

    • Ability to sit or stand for prolonged periods of time
    • Occasional exposure to outdoor weather conditions of all types
    • Must be able to work a flexible schedule
    • Must be able to travel with minimal notice

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