• Leave of Absence Administrator

    Job Locations US-TX-Fort Worth
    Requisition ID
    2018-32350
    Employee Type
    Full Time-Regular
    Category
    Human Resources
  • Overview

    ​The Leave of Absence Administrator coordinates the administration of the leave of absence, ADA, and workers' compensation programs. This team member will be responsible for monitoring and administering claims, report generation, and communication with employees, managers, insurance carriers, medical personnel and lawyers.

    Responsibilities

    JOB DUTIES

    • Serves as main point of contact for vendor relationships as it relates to leave of absence, ADA, and workers compensation.
    • Review and resolve escalated personal and FMLA leave of absence issues
    • Maintain strong relationships with absence management and disability program and Workers' Compensation vendor partners. Resolve and process issues successfully.
    • Ensures compliance with Federal and State guidelines by staying abreast of current requirements and trends, and communicating and implementing changes necessary to remain compliant.
    • Responsible for communicating approvals, denials, return to work and other important information to team members, managers and Human Resources Business Partners.
    • Responsible for advising and training other Leave of Absence team members, managers and HR
    • Create and distribute end-user reports as needed, with various frequency & formats and assist internal and external customers in understanding the data.
    • Work with Legal department to determine eligibility for ADA requests based on medical certification and questionnaire completed by physician.
    • Track and report vendor benefit program and claim data, utilizing proprietary vendor reports and website data.
    • Provide guidance to team members, as it relates to the leave of absence policy

    Qualifications

    Knowledge

    • Administrative and clerical procedures
    • Advanced knowledge of administrative and clerical procedures
    • Basic software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email)
    • Good software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email)
    • Advanced software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email)
    • Proficient with computer technology
    • Computer technology
    • Company policies and procedures (e.g., disability, vacation, compensation, EAP programs)
    • Company values, mission, vision and strategic direction
    • Employee benefits administration
    • Equal Employment Opportunity (EEO) regulations
    • Healthcare administration and management
    • Healthcare laws applicable to the position (e.g., HIPAA)
    • HR systems and databases (e.g., HRIS) and their applications
    • Advanced HR systems and databases (e.g., HRIS) and their applications
    • Knowledge of word processing, stenography and transcription
    • Advanced knowledge of word processing, stenography and transcription
    • U.S. government regulations (i.e. Selection, EEO, Title 7, FLSA, ADA, FLMA, etc.)

    Skills

    • Administering or coordinating benefits programs
    • Analyzing compensation and benefits policies to ensure compliance with legal requirements
    • Communicating organizational benefits of training programs
    • Communicating organizational benefits programs to employees
    • Communicating pertinent information
    • Completing various administrative duties (e.g., answering phones, making copies, filing)
    • Complying with U.S. government regulations (i.e. Selection, EEO, Title 7, FLSA, ADA, FLMA, etc.)
    • Designing benefits programs (e.g., medical and life coverage for employees and eligible dependents)
    • Ensuring compensation and benefit programs comply with legal requirements
    • Generating HR reports
    • Generating reports for management personnel
    • Integrating information from various HR database sources
    • Maintaining group benefits records
    • Basic software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email) skills
    • Advanced software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email) skills
    • Using HR databases and information systems (e.g., HRIS)
    • Microsoft Outlook
    • Advanced Microsoft Outlook skills

    Education

    • High School Diploma or equivalent required
    • Bachelor’s Degree preferred

    Work Condition

    • Occasional overtime or split shifts may be required;Subject to loud noise;Subject to stressful situations;harsh language from customers;normal office environment;Fast-paced office environment;Strong focus on providing quality service to internal and external customers;Work a flexible schedule including extended business hours, weekends and holidays;Work additional hours based on production demands requiring mandatory overtime;Flexible schedule with possibility of working long hours;Subject to daily service level requirements;Limited travel may be required to support business needs;Must be able to deal with stressful office conditions while troubleshooting problems

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