• Business Systems Analyst III - Credit Systems

    Job Locations US-TX-Arlington
    Requisition ID
    2018-32154
    Employee Type
    Full Time-Regular
    Category
    Information Technology
  • Overview

    ​The Business Systems Analyst III – Credit Systems provides system support for complex business processes, issues, and projects for originations related software applications used by multiple business departments.  These responsibilities include the gathering and documenting of requirements to facilitate enhancements, changes and/or fixes within the Credit Systems applications.  Additional support includes application configuration and maintenance, systems testing, and end-user production support.  The Business Systems Analyst III – Credit Systems will be involved throughout the software development lifecycle as the requirements subject matter expert and is expected to take ownership for the delivery of the solution.  Additionally, the Business Systems Analyst III – Credit Systems will provide both technical and functional support to the end-users and will have an advanced understanding of the business processes and how those processes relate to the associated business applications.

    Responsibilities

    JOB DUTIES

    • Formulate and define systems scope and objectives based on the business needs, a thorough understanding of business systems, and industry standards.
    • Gather, analyze and document business and functional requirements and recommend innovative solutions.
    • Plan, organize and direct the implementation of business solutions in accordance with company and organizational strategies.
    • Develop and manage relationships with business, internal and external IT partners to provide technology based solutions to business needs.
    • Perform intermediate level analysis to creatively solve problems.
    • Support development, QA and UAT activities as it pertains to system functionality throughout the project lifecycle.
    • Identify application risks, impacts, options and recommendations for mitigation.
    • Create and maintain process flows, component diagrams, and detailed process functionality.
    • Maintain advanced level technical and functional awareness and competence of support business applications, and organizational and industry technology standards.
    • Participate in the Credit Systems on-call rotation which includes after-hours and weekend support as needed.

    Qualifications

    Knowledge

    • Advanced knowledge of business processes for supported business groups
    • Knowledge of business processes for supported business groups
    • Knowledge of security methodologies, policies, standards and best practices
    • Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions
    • Knowledge of GM Financials core business functions, policies and procedures
    • Working knowledge of the consumer loan business
    • Working knowledge of all system applications
    • Working knowledge of the Corporate Business solution environment
    • Significant experience in a large and complex business environment
    • In-depth knowledge of security frameworks (e.g., ISO 27000, NIST, FFIEC, etc.)
    • Knowledge of security frameworks (e.g., ISO 27000, NIST, FFIEC, etc.)
    • Knowledge of information technology systems, infrastructure and operations
    • Advanced knowledge of information technology systems, infrastructure and operations
    • Advanced working knowledge of information systems and operations systems for supported business groups
    • Working knowledge of information systems and operations systems for supported business groups

    Skills

    • Ability to create and work RFC and SR tickets with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support
    • Advanced ability to create and work RFC and SR tickets with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support
    • Competent in the use of Microsoft Office software
    • Good in the use of Microsoft Office software
    • Strong in the use of Microsoft Office software
    • Deadline oriented
    • Ability to meet expected delivery dates and the tasks necessary to achieve objectives
    • Ability to analyze data using Excel for reporting and data mining purposes
    • Strong ability to analyze data using Excel for reporting and data mining purposes
    • Ability to interact with staff at all levels
    • Excellent writing and speaking skills
    • Good writing and speaking skills
    • Writing and speaking skills
    • Strong people skills
    • Good people skills
    • Must be a self-starter and able to manage the investigations function with minimal supervision
    • Experience with data visualization concepts and tools
    • Advance experience with data visualization concepts and tools
    • Advanced computer skills and conversance in information technology issues
    • Good computer skills and conversance in information technology issues
    • Computer skills and conversance in information technology issues
    • Ability to effectively lead, organize, and supervise
    • Ability to work directly with senior level management

    Education

    • High School or equivalent. required
    • Associate Degree in computer studies preferred
    • Bachelor’s Degree in computer studies preferred

    Experience

    • 2-3 Years support experience in an IT environment and respective business area in analyzing and implementing applications systems. Preferred

    Work Condition

    • normal office environment;Flexible schedule with possibility of working long hours

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