The ServiceNow Developer II is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite. This role is responsible for modifications to core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs. This is achieved by collaborating with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
OTHER IMPORTANT DUTIES
Reports to: ITSM Manager
Direct Reports: None
Work schedule is M-F, 8a-5p. Position is in an office environment and is subject to stressful situations. Duties may require work outside of normal schedule to address project timelines or emergency situations such as system outages.