The Systems Engineer IV, under the general direction from the Microsoft Platforms Manager, will focus on the support of critical services, with an emphasis on becoming a subject matter expert on more than one. Additionally, these engineers will focus on sustainability and improvement of processes, including any or all of the following duties: environment architecture / re-architecture along with task automation to improve process efficiency, basic project management tasks, mentorship of lower level engineers, documenting managed environments, evening and weekend deployments, maintenance of ticketing queues, audit and compliance remediation, balancing multiple projects across more than one team, and senior escalation for afterhours production issues. This individual will also become familiar with all compliance, regulatory and security requirements adhering to all corporate policies and standards. This person needs to be experienced in technology with good planning and coordination skills. An energetic, solution minded personality with drive, attention to details and excellent communication skills will be needed for success in this position.
Reports to: Microsoft Platforms Manager