• Global Infrastructure Data Transmission Administrator II

    Job Locations US-TX-Arlington
    Requisition ID
    2018-31521
    Employee Type
    Full Time-Regular
    Category
    Information Technology
    Travel
    0-10%
  • Overview

     

    BASIC FUNCTION:

    The Global Infrastructure Data Transmission Administrator II, under the general direction from the Global Infrastructure Data Transmission Manager, will assist in the day-to-day tasks critical to the team’s success. This individual will focus on the support and implementation of managed file transfer services.  This person will be responsible for attending project meetings when necessary and assist in gathering and documenting infrastructure and security requirements. This individual will become thoroughly familiar with all compliance, regulatory and security requirements adhering to all corporate policies and standards. This person needs to be experienced in technology with good planning and coordination skills. An energetic, solution minded personality with drive, attention to details and excellent communication skills will be needed for success in this position. Additionally, the administrators will focus on sustainability and improvement of processes, including any or all of the following duties: environment optimization along with task automation to improve process efficiency, basic project management tasks, mentorship of lower level engineers, documenting managed environments, evening and weekend deployments, maintenance of ticketing queues, audit and compliance remediation, balancing multiple projects across more than one team, and senior escalation for afterhours production issues.

     

    Responsibilities

     

    JOB DUTIES:

    • Serves as Global Infrastructure Data Transmissions Administrator II for the multi-disciplinary project teams they are a member of.
    • Collaborates with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed.
    • Works independently, must have high attention to detail, be well organized and be a self-starter.
    • Must be able to work with limited to moderate direct supervision.
    • Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
    • Resolves most conflicts between timeline, budget, and scope independently but intuitively
    • Escalates complex or consequential issues to management.
    • Identifies and directs changes through appropriate review and approval mechanisms.
    • Knowledge of maintaining Service Now change and incident queue including closing tickets in a timely manner with appropriate documentation. Working knowledge of ticketing system incident and change management queue.
    • Intermediate working knowledge Windows and Unix operating systems.
    • Periodic platform upgrades as needed.
    • Install system patches and application updates as directed.  
    • Respond to compliance assessments and initiate corrective action when appropriate for audit and compliance remediation.
    • Assist other engineers, technical leads, and management with performance analysis, process improvement, task automation, and systems capacity planning.
    • Creation and updating of architectural documentation as needed.
    • Capacity to work with a high degree of professionalism, communicating effectively and appropriately, engaging multiple teams internal and external to Information Technology, deferring to management on communicating with external teams as needed.
    • Attend departmental, project and general meetings and effectively represent current status as appropriate.
    • Participate in company provided training and perform independent training and research as appropriate.
    • Participate in an on-call support rotation for providing after-hours support.
    • Lead multiple projects simultaneously, engaging with project management office as needed.
    • Capacity to mentor and lead lower level engineers as needed.

     

    Qualifications

     

    QUALIFICATIONS:

    • Bachelor's degree in computer science or equivalent work experience in IT is preferred.
    • Experience in dealing with multiple business units and diverse employee population.
    • Minimum 3-5 years of experience in information technology.
    • Minimum 3+ years of experience with data transmissions and managed file transfer applications.

    SKILLS AND KNOWLEDGE:

    • Advanced knowledge of managed file transfer software and services such as GoAnywhere, Axway Tumbleweed, IBM ConnectDirect.
    • Advanced knowledge of protocols used such as SFTP, FTP/S, FTP, HTTP, CIFS/SMB, WebDAV
    • Advanced knowledge of encryption standards such as PGP, OpenGPG, SSL, ZIP.
    • Intermediate knowledge of cross platform integration
    • Intermediate knowledge of networking concepts and principles.
    • Intermediate knowledge Websphere MQ, MSMQ, and other middle-tier messaging technologies/methodologies.
    • Intermediate scripting knowledge, such as Windows PowerShell or Unix/Linux scripting languages.
    • Knowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activities
    • Knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes
    • A self-starter with a strong willingness to learn, and accept instruction.
    • Capacity to take initiative, ability to accept change and adapt to shifting priorities.
    • Willingness to find problems and come up with creative solutions.
    • Willingness to become a ‘subject matter expert’ in multiple support areas.
    • Excellent verbal and written communication skills.
    • Ability to think strategically and perform risk analysis.
    • Possess critical thinking and analytical skills. Able to think and react positively and professionally even in stressful situations.
    • Effective time management and prioritization skills along with the ability to balance priorities in order to meet multiple requirements and deadlines while ensuring priority objectives receive proper emphasis.  
    • Proven leadership and mentoring skills.

    WORK CONDITIONS AND OTHER DUTIES:

    • Normal office environment; may be stressful at times. There may be a requirement to occasionally work a flexible schedule with the possibility of working long hours.  
    • This list is not exhaustive; you will be expected to carry out any other duties that are deemed reasonable in relation to your position.

     

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