The Remarketing Solutions Lease Sales Operations & Dealership Support Specialists are responsible to support lease end sales functions. This will include vehicle research, issue resolution, field (Sales team) support and external partner/vendor communication. The Lease Sales Operations & Dealership Support Specialists (ODSS) are also responsible for managing and coordinating certain operations of GM and GM Financial inventory through various online sales channels. The position is also involved in the quality assurance review of Lease End inspections and making decisions directly related to customer Excess Wear and Tear liability. This team member is responsible for completing a wide variety of tasks and has direct contact with other departments and external vendors including, but not limited to, dealerships, auto auctions, online auctions, inspection vendors, and vehicle reporting bureaus.
Reports to: Sales Operations Manager
Direct Reports: None