• Cash Management Services Representative

    Job Locations US-TX-Arlington
    Requisition ID
    Employee Type
    Full Time-Regular
    Accounting / Finance / Treasury
  • Overview

    The Cash Management Services Representative performs various clerical duties that require a thorough understanding of the organization, department, and section policies and practices, using occasional exercise of independent judgment. This team member has contact with internal and external business partners, including financial institutions, attorneys, company alliances, customers and automobile dealerships.



    • Reconcile debits and credits, prepare daily forms.
    • Review and research unacceptable payments.
    • Prepare facility cash deposit reconciliations; communicate discrepancies to the appropriate personnel.
    • Ensure check requests are completed according to standards, policies and procedures.
    • Inform appropriate department personnel of exceptions or problems.
    • Complete administrative functions such as scanning.
    • Review samples of completed work from operational areas and compare the quality of these samples to established policies and procedures, as well as to ensure accuracy and proper documentation.
    • Provide support for the department, including the creation of and/or updating processing guidelines.
    • Actively provide assistance to production units to ensure daily objectives are met.
    • Participate in multiple projects and manage multiple tasks simultaneously.
    • Actively participate in projects that impact the department.
    • Responsible for internal initiatives, including but not limited to, internal and external audit preparation, user templates and database upkeep.
    • Identify root cause of service failures and provide recommendation for correcting.
    • Analyze metrics to identify process flaws and provide recommendation for improvement. 


    • Perform all other duties, special projects, and assignments as directed by the AVP Payment Services.
    • Report to work as scheduled.
    • Work well in group problem solving situations.
    • Balance team and individual responsibilities. 


    Reports to: AVP Payment Services

    Direct Reports: None



    • Working knowledge of the accounts receivable process.
    • Basic knowledge of credit and debit processing in finance or banking environment.


    • Accurate data entry and ten-key skills.
    • Mathematical ability to calculate payments and reconcile payment postings.
    • Flexibility with work-style preference for fast-paced, changing environment.
    • Ability to multi-task.
    • Interpersonal skills necessary to promote a cooperative team environment and provide good customer service.
    • Proven problem solving skills and the ability to use various computer applications.
    • Proficient in the use of basic computer functions and Microsoft applications.
    • Skills necessary to operate various office equipment, including but not limited to, fax, copy and scanner machines.
    • Possess time management and organizational skills. 


    • Experience in customer service and in performing general office duties in finance or banking related environment.
    • High School Diploma or equivalent required.
    • Experience performing cashier or accounts receivable duties. 



    Normal office environment subject to stressful situations related to daily deadlines, prioritization of multiple tasks and dealing with customers, branches, and other departments and outside vendors. Occasional overtime may be required to meet company needs.


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