• HRIS Administrator

    Job Locations US-TX-Fort Worth
    Requisition ID
    2018-31264
    Employee Type
    Full Time-Regular
    Category
    Human Resources
  • Overview

    Provide project leadership and technical support for setup, testing, implementation and maintenance of the SuccessFactors System including Learning Management, Performance Management, Collaboration and Compensation Management.

    Responsibilities

    JOB DUTIES

    • Support systems configuration, security and content inventories.
    • Monitor and analyze system performance and uptime to maintain Service Level Agreement (SLAs). Document SLAs for system up-time and provide point of failure analysis and remediation plans.
    • Provide training and user support to internal and external audiences.
    • Troubleshoot complex technical system issue. Timely response to any outages and working with IT on escalation for resolution. Assist to document troubleshooting steps that should be taken by Level 2 support.
    • Assist in projects and troubleshooting difficult or time-sensitive problems.
    • Work with IT to customize user interface for usability, design standards and best practices.
    • Oversight and auditing of all administrator rights for Gatekeepers, Trainers and administrators.
    • Upload and maintain materials to be hosted on the system including creation, publishing and archiving.
    • Assist Learning Teams with enrolling employees in online and instructor led training sessions, manage and maintain training catalogs, and manage certifications within the LMS
    • Assist in the creation and configuration of performance review forms, and manage and maintain the performance review cycle.
    • Design and develop custom reports including the import and export of data using a flat file format.
    • Develop implementation strategies and associated project plans.
    • Supervise 3rd party relationships, content and support.
    • Conduct User Acceptance Testing (UAT) and pilot testing and system implementations.
    • Create and conduct presentations to internal and external customers.
    • Perform daily administrative tasks, including timely response to communications (email/voicemail), update to projects / tasks list, and adhere to the production change management process and timely attendance in meetings.
    • Any other tasks deemed necessary by manger to support ongoing business needs.

    REPORTING RELATIONSHIP

    HRIS Support Manager US

    Qualifications

    Knowledge

    • Relational database theory
    • Data warehouse concept
    • SQL and query tools
    • Advanced knowledge of SQL and query tools
    • Advanced knowledge of Human Resources practices
    • Knowledge of Human Resources practices
    • Advanced knowledge of Human Resources related laws and regulations
    • Knowledge of Human Resources related laws and regulations
    • Demonstrated working knowledge of HRIS procedures and techniques
    • Advanced end-user working knowledge of Oracle, Microsoft Office products and Visio
    • End-user working knowledge of Oracle, Microsoft Office products and Visio
    • Advanced knowledge of project management techniques
    • Knowledge of project management techniques
    • Advanced knowledge of SQL and PL/SQL (inner/outer joins, case statements and cursors)
    • Knowledge of SQL and PL/SQL (inner/outer joins, case statements and cursors)
    • Advanced reporting knowledge (e.g., Excel, Oracle SQL Developer, Oracle Discoverer, Cognos Report Studio)
    • Reporting knowledge (e.g., Excel, Oracle SQL Developer, Oracle Discoverer, Cognos Report Studio)
    • Familiar with government regulations and retention rules as it relates to team member information
    • Familiar with general human resource principles, practices and administration
    • Knowledge of SuccessFactors or Plateau Learning Management System is required.
    • Knowledge of the following SuccessFactors modules is preferred: Performance, Goals, Compensation, CDP, Analytics, Succession and JAM

    Skills

    • Advanced analytical and technical skills
    • Good analytical and technical skills
    • Design and distribute reports and metrics with minimal supervision
    • Advanced excel skills (slicers, pivot tables, pivot charts, v-lookups, h-lookups, VBA macros)
    • Excel skills (slicers, pivot tables, pivot charts, v-lookups, h-lookups, VBA macros)
    • Ability to gather and analyze reporting requirements
    • Good leadership skills with an ability to lead and motivate team members
    • Excellent leadership skills with an ability to lead and motivate team members
    • Demonstrated strong organization and time management skills
    • Ability to multi-task, constant productivity, creativity and the ability to effectively respond to change
    • Excellent written and verbal communication skills
    • Good written and verbal communication skills
    • Work independently
    • Must have superior interpersonal and teamwork skills
    • Must be proficient using Oracle ERP
    • Project Management experience preferred.
    • A basic understanding of SCORM 1.2, SCORM04, and AICC content development and publishing.
    • Experience as a liaison between IT, Business Owners, and end users.Experience with development of web content using 3rd party authoring tools including Captivate, Camtasia, Flash and Premier Pro preferred.

    Experience

    • Minimum of 2 years of experience in learning management systems
    • Minimum of 2 years of reporting and queries 

    Education

    • Bachelor’s Degree preferred
    • Course work in information systems, human resources, business process analysis, operational documentation, and workflow analysis/process reengineering 

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.