The Support Technician I is responsible to provide hardware and software support, including the installation, configuration and maintenance of desktop, laptop, tablet and peripherals used in the day to day operations of the business segments supported. This individual will interact directly with end users, and will be required to provide customer oriented technical support. In addition to supporting local users, they will work with various internal & external groups to support the local IT infrastructure.
OTHER IMPORTANT DUTIES
Perform other duties as assigned.
Reports to: Center Support Team Lead
Direct Reports: None
Normal office environment. May be stressful at times. May be required to work a flexible schedule with possibility to work extra hours, including weekends.