• Dealer Relationship Manager - GM Financial/AmeriCredit

    Job Locations US-CA-Sacramento
    Requisition ID
    Employee Type
    Full Time-Regular
  • Overview

    The AmeriCredit Field Dealer Relationship Manager is responsible for service and support of all Non GM franchises dealers and associate Americredit/GM Financial products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and Americredit/GM Financial. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to Americredit/GM Financial’s established credit risk and profitability models.






    • Demonstrate the value proposition of Americredit/GM Financial to assist the dealer to sell more new and used vehicles.
    • Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
    • Support and market all Americredit/GM Financial products.
    • Maintain effective communication with dealers and appropriate internal partners.
    • Develop business plans to align with corporate goals.
    • Achieve Field DRM key performance criteria


    Account Management

    • Act as a liaison between dealer and FundsNow to resolve any funding issues. Work with the Funding Managers and Team Leaders.
    • Analyze dealer-specific data using reporting tools and take appropriate action.
    • Identify and resolve dealer issues presenting excessive risk to Americredit/GM Financial, i.e., portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc.
    • Responsible for collection of monies owed to Americredit/GM Financial.



    • Other duties as assigned.
    • Promote a culture of teamwork, excellence and integrity.



    Reports to: Regional Sales Manager

    Direct Reports: None 



    • Knowledge of dealership operations and indirect auto finance industry preferred.
    • Working knowledge of Salesforce.com preferred.




    • Strong interpersonal and people skills
    • Must possess the ability to make consistent quality decisions
    • Ability to meet with senior level managers
    • Must be self-motivated and able to work independently.
    • Able to meet deadlines and establish objectives.
    • Excellent verbal, written communication and presentation skills.
    • Must be proficient in computer software such as Excel, Word and PowerPoint.



    • 1 to 2 years of prior credit underwriting experience preferred.
    • 1 to 2 years of successful sales experience preferred.
    • High School Diploma or GED required
    • Bachelor`s degree preferred.



    Some overnight travel required.


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