Credit Review Buyback Analyst I

US-TX-Fort Worth
Requisition ID
Employee Type
Full Time-Regular
Risk Management / Insurance


The Credit Review Buyback Analyst I is responsible for facilitating the buyback process on the behalf of GM Financial. The buyback process is initiated when Credit Review documents a violation of the dealer agreement and escalates it to the business unit. The Buyback Analyst I works in conjunction with the business unit as they attempt to reach a positive resolution with the business source. This position requires sound judgment, excellent interpersonal and communication skills, initiative, resourcefulness, and the ability to multitask.  



  • Build effective working relationships with other departments and external parties to accomplish departmental and corporate strategic business goals and objectives.
  • Educate internal and external parties on the GM Financial Dealer Agreement and violations of the dealer agreement.
  • Prepare clear and concise legal documentation on the behalf of GM Financial.  
  • Recognize and recommend improvements to the buyback process.
  • Host regularly scheduled meetings with the Dealer Services’ RSMs to discuss buyback resolution strategy.
  • Provide payment posting instructions when buyback monies are received.
  • Manage collateral on repossession hold; including but not limited to, coordinating the return of the collateral to the dealership or wholesaling the unit.
  • Manage the recourse process by monitoring accounts placed on recourse and escalating them as buybacks when a trigger is breached.
  • Represent Credit Review in business segment meetings, as needed.


  • Perform other duties as assigned.


Direct Reports: None

Reports to: Credit Review Buyback Coordinator



  • Thorough understanding of GM Financial’s business.
  • Working knowledge of documentation related to the auto finance industry. 


  •  Situational analysis is critical relative to interpreting and providing buyback guidance on a case by case basis.
  • The ability to comprehend legal documents such as the GM Financial Dealer Agreement, recourse agreements, settlement agreements, depositions, etc….
  • The ability to use appropriate analysis, judgment, and logic when solving issues, providing recommendations, and making decisions.
  • Excellent interpersonal, verbal, and written communication skills.
  • Extremely organized with a concentrated emphasis on detail.
  • Able to undertake multiple tasks with minimal supervision and be self-motivated.
  • The ability to proactively achieve goals and objectives, which positively impact GM Financial’s overall business results.


  • Bachelor’s degree in a related business field preferred.
  • Three years of auto finance experience with knowledge in lending, funding, and collecting preferred.


Normal Office Environment


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