The Dialer Administrator – Servicing Administration is responsible for effective and efficient operations of the autodialer and telephony administration for all GM Financial Servicing / Collections departments. Additional responsibilities will include making productive contributions to corporate projects as required and responding to ad hoc reporting requests from the Servicing departments. The position is also expected to effectively communicate observations and make suggestions for dialer and telephony operational strategy.
OTHER IMPORTANT DUTIES:
Perform other duties as assigned
Reports to: Dialer Operations Team Leader
Direct reports: None