Lead Project Administrator

US-TX-Arlington
Requisition ID
2017-30594
Employee Type
Full Time-Regular
Category
Information Technology
Travel
Not Applicable

Overview

The Lead Project Administrator will be responsible for maintaining the Enterprise Project Portfolio Management (PPM) System, providing system administration, training, support, analytics, and reporting for users. This role will also perform documentation, process audits to ensure compliance with project controls, and configure workflows. The Lead Project Administrator will develop and monitor routine, ad hoc, and executive-level reports on project activities. This person works closely with Project Managers, Business Executives, and other company employees.

Responsibilities

JOB DUTIES

  • Maintain, configure, and support Enterprise Project Management (EPM) software technologies, including Enterprise PPM Tool, and SharePoint project sites:
    • Train users in application processes.
    • Support/Assist end users with use of the EPM application.
    • Troubleshoot technical issues and provide technical support to users.
    • Maintain user access and RBS hierarchy tables.
    • Update and create custom views within Project Web Access.
    • Execute software and licensing inventory tracking and control.
    • Create and maintain dashboard reports, SSIS, and extracts for PPM tool
    • May have direct accountability for leading work efforts of team
  • Perform process audits of project deliverables such as documentation and resource hours.
  • Support project and executive reporting needs of the PMO, developing multi-level presentations as needed.
  • Participate in PPM upgrades, enhancements, and work with vendor to resolve defects
  • May assist with creation of policies and governance to ensure adherence to agreed processes
  • Mentor other PPM Administrators, as needed
  • Participate in PMO strategy and roadmap modification

OTHER IMPORTANT DUTIES

Perform other duties as assigned.

REPORTING RELATIONSHIP

Reports to: Project Process and Governance Manager – IT Services Direct Reports: None

Qualifications

Knowledge

  • Support-level knowledge of a PPM Tool, and SharePoint Services.
  • Ability to produce executive-level reports using Microsoft Excel, PowerPoint, and Visio.
  • Intermediate PL/SQL and/or SQL knowledge with relational databases
  • Basic Unix command knowledge
  • Oracle DBMS

Skills

  • Organization and prioritization abilities.
  • High level of attention to detail.
  •  Excellent verbal and written communication skills.
  • Advanced analytical skills with an ability to evaluate problems and issues, and make recommendations for courses of action.
  • Interpersonal skills necessary to work well with others in teams and collaborative work situations.
  • Ability to accept change and adapt to organizational change and shifting priorities.
  • Ability to quickly learn new applications and to address application-related problems in a timely manner.
  • Experience with project management methodologies
  • Some experience with PMO project governance  

Experience

  • 5 – 7 years of experience and/or training in enterprise support; or equivalent combination of education and experience.
  • 2 – 4 years project team experience
  • 0 – 1 year project governance and/or project methodology

 

WORK CONDITIONS

Normal office environment, may be stressful at times. May be required to work a flexible schedule with possibility to work extra hours.

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