Training Consultant - Loan Services

US-TX-Arlington
Requisition ID
2017-30418
Employee Type
Full Time-Regular
Category
Sales
Travel
50-75%

Overview

The Training Consultant - Loan Services will develop and deliver training to new and tenured personnel, including some leaders. This team member is accountable for developing and facilitating training programs which support the company's strategies, initiatives, and bottom-line. The Training Specialist will be responsible for follow-through and analysis of the measurement of training effectiveness for each course facilitated.

Responsibilities

JOB DUTIES

  • Create training curriculum to support company business strategies.
  • Create, develop, and document training programs and facilitators' guidelines.
  • Facilitate training in classroom venues.
  • Continually evaluate, analyze, and revise training programs.
  • Work with administration to ensure classes are set-up properly.
  • Perform other related duties as required to insure department goals are met.
  • Extensive performance management duties.

OTHER IMPORTANT DUTIES

  • Perform other duties as assigned.

REPORTING RELATIONSHIP

  • Reports to: AVP of Training
  • Direct Reports: None

Qualifications

Knowledge

  • Working knowledge of adult education methods.

Skills

  • Advanced Power Point skills (must have the ability to create presentations).
  • Advanced Word skills.
  • Basic Excel skills are preferred.
  • Advanced verbal and written communication skills and the ability to speak clearly and facilitate training programs effectively. (Must be able to give oral presentations and speak for extended periods of time.)
  • Ability to work independently.
  • This employee must "stand above" in a high visibility function; must represent the department and company responsibly and professionally. 

Experience

  • 2-4 years intense training/classroom experience preferred.
  • Experience with variety of people skills/communications effectiveness-training programs preferred.
  • Experience applying adult education methods preferred.
  • Bachelor's degree preferred.

WORKING CONDITIONS

  • Will be required to travel up to 75%.
  • High-energy office environment subject to regular stressful situations.
  • Standing for long periods of time is required in the classroom setting.

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