Sr Cognos Data and Reporting Analyst

Requisition ID
Employee Type
Full Time-Regular
Information Technology


The Sr Data and Reporting Analyst – IT Services is an experienced analyst that will aid in various reporting and analytics initiatives for the IT department. This team member ensures data quality, integrity, and accuracy of reporting while supporting reporting, dashboard creation, analysis and data gathering. This team member will work closely with the IT Reporting Manager to define appropriate IT metrics, and will have a high level of understanding of how to produce accurate and meaningful metrics to deliver high quality, actionable, efficient, and interactive reporting to drive business decisions.



  • Continually refine, enhance and automate processes and reports.
  • Provide direction to and mentor analysts on the team.
  • Produce analytic reports, which extract meaningful insights for leadership to better understand and improve business performance.
  • Support and guide the team in the development of dashboard front-end reporting capability for executive reporting that provides metric trending and analysis summarized for executive-level consumption.
  • Produce on-time and accurate distribution of periodic reports.
  • Maintain deep understanding of data and information resources.
  • Provide and seek training and mentoring from peers for cross-functional growth, learning and career development.
  • Develop and maintain productive working relationship with IT and other stakeholders.
  • Accountable for data validation of all reports/analysis.
  • Assist in developing and maintaining process documentation.
  • Take raw datasets and transfer them into Executive presentations



Perform other duties as assigned by management.



Reports to: IT Reporting Manager

Direct Reports: None



  • Highly skilled in data analytics/data presentation.
  • Deep understanding of database technology and design concepts.
  • Advanced computer skills, including, but not limited to SQL, MS Excel, VBA, MS PowerPoint, MS Word, MS Visio, MS Access, and Cognos.
  • Knowledge of general business practices and concepts, as it relates to IT and the financial industry.
  • Working knowledge of ITIL practices.



  • Strong analytical skills and ability to draw conclusions based on data.
  • Must effectively present concepts and ideas.
  • Must take initiative to explore best practices, keep up-to-date with technology changes & training related to reporting and analytics.
  • Ability to understand GM Financial’s business; apply knowledge and critical thinking skills in day-to-day problems and solutions.
  • Must be able use appropriate analysis, judgment, logic, and communication methods when solving problems and making decisions.
  • Detail oriented, with a structured approach to planning and organization.
  • Strong organizational, time management and project management skills; ability to formulate action plans and timelines and execute plans.
  • Self-motivated, with the ability to lead and manage multiple projects and deadlines, with minimal supervision.
  • Creative and innovative thinker, willing to explore ideas and make impacts, improvements, or change.
  • Capable of working both independently and as a contributing team member, to meet team and department goals.
  • Excellent verbal and written communication skills.
  • Possesses the skill to display the utmost level of professionalism, tact, and discretion.
  • Ability to relate well with others, build relationships and constructively interact with a variety of people and situations.
  • At all times, maintain confidentiality and protect the privacy of information.


  • Bachelor's degree in business, finance, information systems, computer related disciplines or equivalent work experience specifically related to reporting/analysis is required.
  • ITIL foundations certification preferred.
  • 3+ years of experience with relational databases and BI tools.
  • 3+ years of experience developing analytic reporting.
  • 3+ years of experience identifying and developing KPIs.
  • Previous experience with predictive analytics.
  • 2+ years of experience developing ServiceNow reporting preferred.
  • 1+ years of experience working on and leading/managing projects.
  • Experience collaborating with senior level business leaders and stakeholders.



Work is conducted in a professional office environment, which is typically subject to stressful situations arising from set project timelines, delivery deadlines, and managing multiple projects and priorities.        


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