Credit Bureau Reporting Analyst-Servicing Administration

US-TX-Fort Worth
Requisition ID
Employee Type
Full Time-Regular


The Credit Bureau Reporting Analyst is responsible for taking a data driven approach to monitor the GM Financial credit bureau reporting platform. The Credit Bureau Reporting Analyst should be an expert in all aspects of credit bureau reporting in order to maintain regulatory compliance with the Fair Credit Reporting Act (FCRA). The position will play a key role in the ongoing monitoring and resolution of regulatory / compliance issues related to credit bureaus.



  • Perform ongoing assessments and audits of the credit bureau reporting platform to ensure consistency of information between internal transactional system of record and files sent to the bureaus
  • Provide cohesive dashboard reporting on the entire credit bureau reporting process including transmissions, disputes, and reject reasons, etc so that areas of opportunity can be identified and trends can easily be interpreted
  • Maintain thorough understanding of GM Financial internal data and information resources
  • Perform reporting, ad hoc data mining, and analytical functions as needed to support information requests from all Servicing departments
  • Present analyses and recommendations to management in a clear, concise, convincing, and actionable format
  • Partner with Account Services, Legal, Compliance, and ITS departments as needed to proactively share results of assessments and recommended actions to support credit bureau related activities
  • Responsible for summarizing and presenting information to a variety of internal clients
  • Represent Servicing organization as needed on corporate projects
  • Assess the transmissions of the dispute and rejection processes with credit bureaus.


Reports to:

Direct Reports: None



  • Maintain thorough understanding of FCRA reporting requirements and other applicable regulations
  • Maintain knowledge and expertise in Metro 2® reporting standards
  • Must possess excellent software skills and be willing to learn other applications as needed


  • Ability to present / justify data and participate in leadership meetings
  • Ability to interact collaboratively with internal customers
  • Effective written and verbal presentation skills
  • Strong analytical ability
  • Ability to work with minimal supervision
  • Capable of managing multiple and varied projects, including ability to coordinate and balance numerous tasks in a time-sensitive environment
  • Proficient skills with Excel, Word, PowerPoint and data mining software (SAS, SQL, etc)
  • Demonstrated quantitative skills


  • Bachelor's degree required3-5 years of previous experience in an analytical role
  • 2+ years of experience in role related to credit bureau reporting
  • Experience using SQL, SAS or comparable data mining and query tools required
  • Experience using large data sets and warehouses required
  • Demonstrated experience taking large amounts of data and condensing into presentable formats or dashboards i.e. executive level reports, presentations and experience with data visualization 


  • Normal office environment


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