• Training Consultant - Sales

    Job Locations US-TX-Arlington
    Requisition ID
    Employee Type
    Full Time-Regular
  • Overview

    The Training Consultant - Sales is responsible for fostering a sales environment within GM Financial by providing on the job sales coaching, training and product updates in order to help Sales and Credit employees achieve their team’s volume and profitability goals and improve the efficiencies.



    • Develop and deliver Sales training content and communication
    • Provide Sales and Credit with on the job sales training and coaching to include sales process and product education
    • Provide training associated with new product launches, including product knowledge, sales techniques, etc
    • Work closely with VP's, RSM's and RCM's to seek out training opportunities in each region
    • Assess regional needs and conduct appropriate training or workshops as needed through most appropriate channel (one-on-one, webcast, onsite)
    • Facilitate best practice sharing and additional communication between sales and credit
    • Assess overall sales training needs
    • Track results after training visits to determine impact; provide feedback to dealer services leadership
    • Provide input to the Dealer Services Training team on the design, customization, and development of new courses and job aids
    • Work with additional departments to gather and disseminate appropriate sales information




    • Advanced knowledge of communications principles and practices
    • Knowledge of Lexis Nexis, Instant ID, Challenge Questions, SSA- Forms, -T Forms and PACER
    • Must have a good understanding of Dealer Service’s operations
    • Must understand and embrace the principles of GM Financial
    • Working knowledge of GM Financial contract funding
    • Working knowledge of underwriting and contract funding processes, policies, and guidelines


    • Ability to effectively interact with internal and external customers
    • Ability to manage assigned tasks and responsibilities with minimal supervision
    • Advanced understanding of auto finance industry loan operations
    • Good Word, PowerPoint, Excel and Project Management skills
    • Strong oral and written communication skills
    • Understanding of auto finance industry loan operations


    • Bachelor’s Degree or equivalent in work experience preferred


    • 2-3 Years presentation/training/platform experience; experience in a credit role 
    • 5-7 Years experience in sales or a sales support function Preferred

    Work Condition

    • Some travel required
    • Normal office environment
    • Strong focus on providing quality service to internal and external customers
    • Limited travel may be required to support business needs


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