AVP Firewall Infrastructure

Requisition ID
Employee Type
Full Time-Regular
Information Technology


The AVP of Firewall Infrastructure is responsible for leading the Firewall infrastructure teams operations and defense initiatives designed to secure GM Financial and its customer’s data. Overseeing day-to-day firewall infrastructure operations will serve as the primary responsibility. The role will require conducting feasibility studies for large projects, developing requests for proposal, evaluating vendor products, and making recommendations on selections. This leader will be managing staff and ensuring adherence to company policies, departmental standards, and leading the team towards common goals.



  • Responsible for the teams managing Firewalls, VPN, IDPS, Content Filtering, SSL Visibility, network availability tools and DDOS solutions.
  • Ability to work within a large, global enterprise that spans multiple continents and is governed by change management.
  • Provides hands on deep dive technical, management and leadership maintaining Firewall Infrastructure environments.
  • Serves as senior technical advisor to senior leadership and VP of Network Operations to establish an evolving program for including the development of technologies, tactics, techniques and procedures as well as hardening infrastructure specific to GMF.
  • Ability to manage the incident and change processess while providing timely communication updates to the appropriate parties / stakeholders.
  • Assist the VP in determining the direction and enhancement of the Firewall Infrastructure teams to meet the needs of the organization. 
  • Procure and manage solutions consistent with the Company’s system requirements in coordination with the IT department.
  • Create a roadmap of programs and projects to successfully implement the company strategies in a timely manner.
  • Identify and evaluate third party vendors, technology, or processes for integration with GM Financials technology and equipment.
  • Collaborate with the VP to develop and maintain professional network and business relationships with vendors, peer organizations, and other business contacts.
  • Study and analyze the performance and capacities of the systems and peripheral equipment/systems and prepares plans for future expansion and upgrades.
  • Assist the VP with new technology research in order to stay abreast of the latest developments in ITS technology, trends, and knowledge, and legislation.
  • Assist the VP with the development of goals, objectives, and unit work plans in coordination with the IT strategic planning process.
  • Provides escalation and after-hours support as needed.
  • Lead, manage, and influences team members towards meeting various departmental objectives.  Ensure team member morale is at a level conducive to high productivity.  Ensure team members training needs are being met.
  • Conduct Performance and Salary reviews for members of the Firewall Infrastructure teams
  • Stay current with company policy regarding the management of team members.



Reports to: VP Network Operations

Direct Reports: Manager Firewall Infrastructure Operations, Manager Firewall Infrastructure Engineering



  • Demonstrates a strong understanding of the IT security landscape, including emerging risks and security solutions.
  • Advanced knowledge of the TCP/IP protocol suite, DHCP, DNS, LAN/WAN, and Operating System concepts.
  • Advanced knowledge of packet capture methods and analysis of network flows
  • Advanced knowledge of the OSI model and security that is associated with each layer.
  • Advanced knowledge of wide area network security as it pertains to networking protocols and connectivity to/from outside resources
  • Strong network security knowledge to include Remote access - VPN, Firewalls, DMZ architecture, network monitoring, intrusion detection, web server security, and wireless security.


  • Advanced technical skills and hands on experience in information security as it relates to server security, client security, user security, network communications, and data storage.
  • Communication/Listening - excellent verbal and written communication skills. Communicates quickly, clearly, concisely, appropriately, and intelligently; foster open communication, speaks with impact, listens to others, and writes effectively.
  • Works well in a team environment and has proven team management ability
  • Teamwork/Cooperation/Dealing with Others - works well with others in team and collaborative type situations; establishes effective and meaningful goals for employees, sets expectations and clearly define areas of responsibility.
  • Customer Service - recognizing internal and external customers and providing world-class service; set expectations, handle conflict, follow-through.
  • Change/Adaptability - handling organizational change and shifting priorities; identify your role, view change as a way of life, clarify new practices and procedures, take advantage of learning opportunities.
  • Creative Ideals/Innovation/Problem - solving-maximizing your potential to solve problems and improve methods; approach problems with an open-mind, use existing information and resources, think positively when faced with obstacles, build on others ideas, think logically and intuitively.
  • Time Management - using time most efficiently and effectively; prioritization, negotiation and delegation
  • Results Orientation - Aligns resources to accomplish key objectives; assigns clear accountability for important objectives.
  • Managing Conflict - Negotiates adeptly with individuals and groups; effective at managing conflict and confrontations skillfully.
  • Leading Employees - Delegates to employees effectively, broadens employee opportunities, acts with fairness toward direct reports, and hires talented people for his/her team.
  • Leadership Stature - Provides a good role model for employees and keeps a positive attitude.
  • Credibility - Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.


  • 1 - 3 years of experience managing security operations preferred.
  • 3+ years of experience supporting a large-scale enterprise environment, with an emphasis in IT Security preferred.
  • 10+ years of work experience in IT security, server administration or networking preferred.
  • Experience with firewalls, IPS, content filtering, DDOS, and SSLV preferred.
  • Bachelor's degree or multiple current job related certifications desired.


May be stressful at times. May be required to work a flexible schedule with possibility to work long hours and occasional travel.


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