The Lease End Experience Clerk II performs various activities to support the Lease End Experience team’s efforts to process lease end duties that meet the company's policies and procedures. This team member is responsible for evaluating account information and documented correspondence, completing complex tasks, and making sound business decisions. Direct contact with Dealers or customers (Non-Collections) to verify the location of the leased vehicle. Direct contact with other departments and segments is necessary. Achieving optimal business results and team objectives in this position directly affects the financial results produced by the company.
Reports to: Lease End Experience Team Leader I
Direct Reports: None