The Customer Fulfillment Specialist I is responsible for managing timely and accurate responses to multi-channel internal and external requests related to consumer and commercial auto loans and leases. This individual is responsible for interacting with internal and external customers, financial institutions, government agencies, credit reporting agencies, and insurance companies. This position is responsible for providing “Best in Class” service by representing GM Financial professionally and efficiently when interacting with internal and external customers.
Reports to: Team Leader Account Services
Direct Reports: None