AmeriCredit Field Dealer Relationship Manager - Zone D

US-CA-San Jose
Requisition ID
2017-29470
Employee Type
Full Time-Regular
Category
Sales

Overview

The AmeriCredit Field Dealer Relationship Manager is responsible for service and support of all Non GM franchises dealers and associate Americredit/GM Financial products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and Americredit/GM Financial. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to Americredit/GM Financial’s established credit risk and profitability models.

Responsibilities

JOB DUTIES

 

Sales

  • Demonstrate the value proposition of Americredit/GM Financial to assist the dealer to sell more new and used vehicles.
  • Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
  • Support and market all Americredit/GM Financial products.
  • Maintain effective communication with dealers and appropriate internal partners.
  • Develop business plans to align with corporate goals.
  • Achieve Field DRM key performance criteria

 

Account Management

  • Act as a liaison between dealer and FundsNow to resolve any funding issues. Work with the Funding Managers and Team Leaders.
  • Analyze dealer-specific data using reporting tools and take appropriate action.
  • Identify and resolve dealer issues presenting excessive risk to Americredit/GM Financial, i.e., portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc.
  • Responsible for collection of monies owed to Americredit/GM Financial.

 

OTHER IMPORTANT DUTIES:

  • Other duties as assigned.
  • Promote a culture of teamwork, excellence and integrity.

 

REPORTING RELATIONSHIP:

Reports to: Regional Sales Manager

Direct Reports: None 

Qualifications

Knowledge

  • Knowledge of dealership operations and indirect auto finance industry preferred.
  • Working knowledge of Salesforce.com preferred.

  

 

Skills   

  • Strong interpersonal and people skills
  • Must possess the ability to make consistent quality decisions
  • Ability to meet with senior level managers
  • Must be self-motivated and able to work independently.
  • Able to meet deadlines and establish objectives.
  • Excellent verbal, written communication and presentation skills.
  • Must be proficient in computer software such as Excel, Word and PowerPoint.

 

Experience   

  • 1 to 2 years of prior credit underwriting experience preferred.
  • 1 to 2 years of successful sales experience preferred.
  • High School Diploma or GED required
  • Bachelor`s degree preferred.

 

WORKING CONDITIONS:

Some overnight travel required.

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