The Global Communications Engineer II, under the general direction of the Manager, will assist in the day-to-day tasks critical to the team’s success. This individual will focus on the install, support, and maintain in-house voice, data, and video equipment infrastructure, including configuring, diagnosing, repairing, upgrading, and optimizing all telephone systems and services, voicemail and video conferencing environments. Timely completing company training, this individual will become thoroughly familiar with all compliance, regulatory and security requirements adhering to all corporate policies and standards. The person will also analyze and resolve telecommunications circuit issues in a timely and accurate fashion, and assist all user needs. This team member interfaces with other Company departments, outside vendors, and customers. Additionally, the engineers will focus on sustainability and improvement of processes, along with task automation to improve process efficiency.